1.3 discuss the factors which influence individual behaviour at work
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promote transparency in their dealings with customers. Examples of these innovations include telematics insurance technologies that provide policy owners with premium rates based on number of miles used; digital currency transactions that use blockchain ledgers to reveal the nature of dealings and identities of players in the online sphere; robo-advisers that openly disclose and offer low fees for customers who have limited access to traditional financial advisers due to high costs; and peer-to-peer (P2P) lending sites that promote financial transactions where individuals lend and borrow from each other. P2P lending is particularly beneficial to emerging-market participants who have no way of getting loans from financial institutions due to a lack of financial history and credit record for each individual.
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