: 1. As the Purchase Manager of Satyam Computers, 9 Jail Road, Lahore, you had ordered two dozen Personal Computers from Pakistan Computers Limited (PCL), 140 Ferozepur Road, Karachi. When the consignment arrived, you found some of the pieces in the damaged condition.
(i) Write a complaint letter to the Sales Manager of the company asking for repair, replacement, or compensation.
(ii) As the Sales Manager of PCL, draft a suitable reply
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