1 Communication is a nonstop______________.
a) paper
b) process
c)Programme
d) plan.
2 Communication is a part of ________ skills.
a) soft
b) hard
c) rough
d) short
3 The _______________ is the person who transmits the message.
a) receiver
b) driver
c) sender
d) cleaner
4 The response to a sender’s message is called _________
a) food bank
b) feedback
c) food
d) back
5 Letter, e-mail telephone are examples of __________
a) message
b) feedback
c) channel
d) encoding
6 The person who receives the message is called the ____
a) sender
b) giver
c) taker
d) receiver
7 The information which is transferred to the receiver has to be
interpreted, this process is called _____
a) encoding
b) decoding
c) opening
d) closing
Answers
Answer:
1) Communication is a nonstop process.
Explanation: The process of communication refers to the transmission or passage of information or message from the sender through a selected channel to the receiver overcoming barriers that affect its pace. The process of communication is a cyclic one as it begins with the sender and ends with the sender in the form of feedback.
2) Communication is a part of soft skills.
Explanation: List of soft skills includes more than communication, but good communication skills are typically connected to all areas of soft skills training, such as providing good customer service.
3) The sender is the person who transmits the message.
Explanation: The person who transmits a message to the other person is called the sender, and the person who receives the message is called the receiver. With communication there is two-way traffic. This means that the receiver is a sender as well, because the receiver always reacts on the sender.
4) The response to a sender's message is called feedback.
Explanation: Feedback can also be written like - replying to an e-mail, etc. Feedback is your audience's response; it enables you to evaluate the effectiveness of your message.
5) Letter, e-mail telephone are examples of channel.
Explanation: In the basic communication process, a sender puts a message in words and transmits it to a receiver who interprets the message. The medium the sender chooses to transmit the message is called the communication channel.
6) The person who receives the message is called receiver.
Explanation: In the communication process, the "receiver" is the listener, reader, or observer—that is, the individual (or the group of individuals) to whom a message is directed.
7) The information which is transferred to the receiver has to be interpreted, this process is called decoding.
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