1. critically discuss the impact of the shift to a world class technology company on the management process of Safaricom.
2.An agile organisation is a company that responds quickly to changes in the marketplace and workplace trends. Such companies are aware that organisational change is inevitable and so regularly examine their practices and processes. They do this to ensure they are conducive to optimal employee engagement, morale and performance.
Following an assessment of the above, suggest the methods managers may implement in order to ensure employees maintain optimal motivational levels, engagement, morale and performance at Safaricom.
3.Evaluate and discuss the effectiveness of Safaricom’s strategy which will see the formation of small teams known as squads breaking the hierarchical structure, eliminating some roles as others significantly change.
4.“He goes on to note that the process will lead to an increase in employees.” Assess the impacts of the statement above on the operations process and level of quality at Safaricom.
Answers
Explanation:
Earlier this year, Safaricom stated that it desired to replace a world-elegance era agency, making one too many human beings quake in their boots. The telco dubs the circulate as an 'Agile Move'. Tech corporations like Amazon and Netflix already practice this approach. An agile agency is an agency that responds quickly to modifications withinside the market and administrative center trends. Such corporations are conscious that organizational change is inevitable and so frequently have a look at their practices and processes. They try this to make certain they may be conducive to most excellent worker engagement, morale, and performance.
The agency says the approach will see the formation of small groups referred to as squads breaking the hierarchical structure, putting off a few roles as others considerably extra. The modifications may even take a few sorts of tribal grouping as well. Every tribe can have 60 to one hundred personnel whilst squads could be made of 8 to ten workers. Safaricom notes that the modifications being made will earnings the agency.
In one of the interviews, the CEO Peter Ndegwa made this very clear, P 11 "We aren't converting due to the fact we're weak. The alternate comes because we're robust and we need to get entry to new boom areas. We aren't beneath neath stress to store costs," Mr. Ndegwa stated. Actually, we're growing the scale. Not everybody will move completely agile. For example, departments like Finance will nonetheless in large part perform withinside the conventional way." He is going directly to notice that the system will cause a growth in personnel. Mr. Ndegwa stated he'll want greater tech skills, therefore, providing a possibility to lease tech successful Kenyans to refill new Safaricom task spaces. Until the modifications happen, all we will do is speculate approximately the opportunities of a higher Safaricom. Onwards and upwards as they say, hopefully.