1 Describe Manoj non verbal communication ( tone of voice gestures,posture, eye contact, appearance,and use a person space )
1 what part of the case study show us example of poor communication?
3 how could this situation be improved ?
Answers
What are nonverbal communication skills?
Nonverbal communication skills are those related to body language, such as eye contact, gestures, facial expressions and vocal tone. Conversely, in verbal communication, you use text, signs or conversation to express yourself. Nonverbal communication reveals a lot about how you transfer information, approach others and empathise.
If you learn and pay attention to nonverbal communication, it will likely prove to be an invaluable skill to advance in your career.
Types of nonverbal communication
You can use different types of nonverbal communication to communicate different messages. The different types of nonverbal communication include:
Body language: People understand your message in part by the way you position your body. For example, if you are feeling nervous or angry, you might cross your arms.
Gestures: These can be intentional or unintentional. For example, you might see Americans using a 'thumbs up' sign to express their positive feelings about something.
Facial expressions: This way of nonverbal communication is the most common. When using facial expressions, people usually communicate through their eyes, eyebrows, mouth and facial muscles. It is useful in communicating both information and emotion.
Touch: Some people use touch to be expressive, for example, to give support or comfort. Make sure to use it sparingly and only when you know how the receiving party will feel about it.
Tone: Tone emphasizes your message. It can express delight, sadness, politeness or anger in a voice. People need to hear the appropriate tone to pay attention to your message, especially when you are addressing a large number of people. A lively and versatile tone sounds more expressive and will grab the interest of your audience to focus on your message. You can only make your point clear when you have your audience's attention.
Appearance: Through appearance, you create a positive or negative first impression on others. The way you present yourself shows your interest, aesthetic taste and self-discipline habits. Therefore, you need to dress appropriately and look appealing when going for an interview. A well-groomed appearance can increase your chances of landing a job.
Space: Maintaining space during conversations is polite, but the distance you stand at can show your level of comfort with someone.
Answer:
what part of the sase study show us example of poor communication