1. Ella manager of Halika Food Products is observing the quality of their special
Hamn. She realises that there is no need for any action to be taken as long as
variances are within the acceptable limits. A day later when she comes to
work she finds the situation opposite to that of the previous day. This time
variance was beyond the acceptable range and needed immediate action.
She called her employees and told them that this should not happen again.
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Explanation:
The situation mentioned here is called a passive approach or lagging approach where an action or corrective action is taken once after some thing has deviated from normal.
This approach will always lead to problems hence the solution is to adapt a proactive approach, identify problems before they lead to some damage and define and implement actions that will mitigate those abnormalities or deviations
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