1, 'Funtenrainment Ltd has started an more than 30 amusement park in Pune. The Amusement Park has fantastically built and have placed rides and attractions to ensure that the visitor great fun and experience. In order to ensure has been provided to the safety of the people, special training technicians as all the rides operate on a high tech based computer systems. The company was planning to capture a market share of 30% in the first year of its inception. However, it was only able to secure a 12% market share for itself by the end of the year. The prime reason for this was that despite the best efforts of the management, the amusement park has not been able to create a good image in the of the eyes public. Timne and again there have been incidents to reflect the unwillingness of the staff in extending the required customer support services. In context of the above case: (a) Name and explain the functions of management being discussed in the above paragraph. (6) Identify the concept related to one of the functions of management as identified above which will help the management to stimulate the desired action within their staff members. (C) Quantify the value of standard performance, actual pertormance and deviation with
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