Question

1. Give an example of a recent purchase you made where the purchase was
not just a single transaction but rather part of an ongoing relationship with
the seller. Discuss what the seller has done (or could do better) to
strengthen the relationship and increase the chances of you being a loyal
customer in the future,​

Answer 1

Answer:

Preeti has to prepare a temporary mount of human cheek cells. She has written the steps for the same but, in wrong order. Help her by arranging the following steps in correct sequence: (i) Putting a drop of glycerin on the cheek cells on a slide,(ii) Scrapping the inner side of cheek,(iii) Adding methylene blue stain, and(iv) Placing the cover slip over the material.*

Answer 2

We are asked to discuss what the seller can do to strengthen the relationship and increase the chances of us being loyal customers in the future also. The ways in which the relationship can be made better are as follows:

• I am a person who works at the Housekeeping department of Radisson Blu Hotel.
• In my work, I have to regularly order from my sellers the linen on a regular basis.
• They order me all the bedsheets, pillow covers, bathmats, etc. that I require.
• To better our relationship they can offer us a better discount so that I don't have to approach other sellers.
• They can approach me directly after the time period of approximately six months or a year is over so that I am saved from calling them.
• They can also make annual contracts with us for nearly all the linen required at the hotel so that I don't have to approach other sellers.

PROJECT CODE:#SPJ2