Question

1. Give definition of a consumer


2. What is the meaning of Consumer Protection Act?


3. What are the rights of a consumer under CPA?


4. Briefly explain legal framework for Consumer
Protection Act, 2019.


5. What is the Jurisdiction under the Consumer Protection Act, 2019?


6. What are the new guidelines framed for the E- commerce and electronic service providers?​

Answer 1

Answer:

1.a person or an animal that eats or uses something.

2.Consumer protection is the practice of safeguarding buyers of goods and services, and the public, against unfair practices in the marketplace. ... Such laws are intended to prevent businesses from engaging in fraud or specified unfair practices in order to gain an advantage over competitors or to mislead consumers.

3.Rights of consumers: Six consumer rights have been defined in the Bill, including the right to: (i) be protected against marketing of goods and services which are hazardous to life and property; (ii) be informed of the quality, quantity, potency, purity, standard and price of goods or services; (iii) be assured of

4.Consumer Protection Act, 2019 is a law to protect the interests of the consumers. This act was inevitable to resolve a large number of pending consumer complaints in consumer courts across the country. It has ways and means to solve the consumer grievances speedily.

5.Territorial Jurisdiction – The 2019 Act now provides an added advantage to the consumers by providing for filing of complaints where the complainant resides or personally works for gain as against the 1986 Act which only provides for filing of complaint where the opposite party resides or carry on business.