Question

1. importance of enthnocentrism to change agents.
2. define the concept of frustration and adjustment.

Answer 1

Answer:

1.Culturall Ethnocentrism

This will help to relieve any feeling of a party being estranged during the process. A wise change agent should also be aware of the language used in presenting a change so that it may avoid words and phrases that promote a certain identity.

2. concept of frustration and adjustment

In psychology, frustration is a common emotional response to opposition, related to anger, annoyance and disappointment. Frustration arises from the perceived resistance to the fulfillment of an individual's will or goal and is likely to increase when a will or goal is denied or blocked.

Explanation:

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