1. Is Georges's view of the situation realistic?
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The president of Simplex Mills sat at his desk in the hushed atmosphere, so typical of business offices, after the close of working hours. He was thinking about Rehman, the manager in charge of purchasing, and his ability to work with George, the production manager, and Vipulabh, the marketing and sales manager in the firm. When the purchasing department was established two years ago, both George and Vipulabh agreed with the need to centralise this function and place a specialist in charge. George was of the
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$eorge*s point of 'iew, instead of simplifying his +ob as production manager by takingcare of purchasing for him, the purchasing department has de'eloped a formal set of proceduresthat has resulted in as much time commitment on his part as he had pre'iously spent in placinghis orders directly with 'endors urther, he is specially irritated by the fact that his need for particular items or particular specification is constantly being uestioned by the purchasingdepartment &hen the department was established, $eorge assumed that the purchasing manager was there to fill his needs, not to uestion them
-s %ipulabh sees it, the purchasing function is an integral part of marketing function, and thetwo therefore need to be +ointly managed as a unified process .urchasing function cannot beseparated from a firm*s o'erall marketing strategy !owe'er, "ehman has attempted to carry outthe purchasing function without regard for this ob'ious relationship between his responsibilitiesand those of %ipulabh, thus making a unified marketing strategy impossible/n his pre'ious position, "ehman had worked in the purchasing department of a firmconsiderably larger than Simplex efore being hired, he was inter'iewed by all the topmanagers, including $eorge and %ipulabh, but it was the president himself who negotiated thedetails of the +ob offer -s "ehman sees it, he was hired as a professional to do a professional +ob oth $eorge and %ipulabh ha'e been distracting him from this goal by presuming that he issomehow subordinate to them, which he belie'es is not the case The people in the productiondepartment, who use the purchasing function most, ha'e complained about the detail that hereuires on their reuisitions ut he has documented proof that materials are now being purchased much more economically than they were under the former decentralised system !efinds %ipulabh*s interests more difficult to understand, since he sees no particular relationship between his responsibilities for efficient procurement, and %ipulabh*s responsibilities to marketthe firm*s productsThe president has been aware of the continuing conflict among three managers for some time, but on the theory that a little ri'alry is healthy and stimulating, he has felt that it was nothing to be unduly concerned about ut now that much of his time is being taken up by much of what heconsiders to be petty bickering, the time has come to take some positi'e action