Question

1.. Kitchen search limited is a
company manufacturing plastic
goods.. Mr Shaw is its marketing
manager and Mr sahu its production
manager style of working of both the
managers is entirely different. Mr
Shaw set such standards for different
activities of his Department as were
quite easy to achieve. On the other
hand Mr sahu set standards for
different activities of his Department
as were very difficult to achieve.as a
result marketing Department achieved
its targets very easily. Mr Shaw and his
team were very pleased with these
results. But the situation prevailing in
the production Department was quite
contrary to it. Mr sahu was far behind
his targets. now he and his team were
very much worried.
- Which step of controlling process has
been discussed in the above
paragraph?
· In your opinion both the managers
would have set standards for which
activities of their respective
departments? Write two standards
each.
. Of the two managers one set easily
achievable standards whereas the
other said such standards as coul
achieved with great difficulty. in y
opinion how affect situation would
have on the employees?​

Answer 1

Answer:

First step of the controlling process i.e., setting of performance standards, has been discussed.

Two standards are:

Main standards of marketing department.

A. Sales Volume

B. Sales Expenses.

Main standards of production department.

A. Quality

B. Quantity

Effects of both standards are:

Effect of easily achievable standards:

A. In this situation, employees turn lazy (idle).

Effect of those standards which are achieved with difficulty:

A. In this situation employees are worried.

Reasonable.

Answer 2

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