1.Outline five ways in which building and sustaining positive friendship
in the time of COVID-19 could help your friends to cope better with
stress and change.
2.Explain two positive and two negative personality traits that may impact your ability to communicate effectively.i
Answers
Negative personality traits:
1. Multitasking- Multitasking involves handling numerous tasks at the same time. Though in itself multitasking is a positive personality trait but when it comes to communication it becomes a negative trait because the attention gets divided. This can cause incomplete understanding or incomplete conveying of information; thus resulting in ineffective communication.
2. Not making eye contact- Making eye contact is very important to ensure that the intended meaning is conveyed to the listeners. This is especially important when it comes to jokes and sarcasm.
Positive personality traits:
1. Patience- One requires patience to listen to what the other person is saying. A bad listener can never be an effective communicator. Therefore, patience helps in understanding and meaningfully contributing to a conversation.
2. Clarity- It is necessary to have clarity in both thought and speech. If one himself is not sure about what he wants to convey, then the other person will undoubtedly be confused and the communication will not qualify as effective communication.
Reliability
Explanation:Be honest and reliable to your friends