1 point
Platinum, gold and silver are
the customer groups formed
depending on
mystery
O loyalty
O money
O customer
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Answer:
O money
Explanation:
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Platinum, gold and silver are the customer groups formed depending on loyalty (option 2).
- A customer group is a means of grouping consumers who share particular characteristics.
- You can use them to differentiate between retail and wholesale consumers, corporate personnel and external customers, and so on.
- Customer loyalty is defined as a long-term emotional bond between you and your customer, manifested by a customer's willingness to engage with and purchase from you above your competition.
- Customer loyalty is a result of a positive experience with you, and it helps to build trust.
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