Question

1. Read the passage given below and answer the questions:

BPOs have always been faulted for the lack of women in their senior managerial positions. “Communication and self-expression are the key challenges that women working in the BPO sector face today. These problems arise from lack of confidence”, says the CEO of sitagita.com, a blog for women who work in BPOs.

Not all BPO women are considered to be confident and at par with their male colleagues. Women at the senior level may be very confident but lower rung employees have a long way to go.

Another interesting angle to the debate on female self-expression is the number of women from small towns and conservative backgrounds who are new to the BPO culture. What awaits them at the industry is a complete cross cultural dilemma- a new work culture, pressure of deadlines and never experienced-before graveyard shifts. Such dilemmas tend to worsen when self-expression is curtailed or is not encouraged.

The sector wants more women to join. The companies are looking at women for the stability factor. The current man-woman ratio in BPO sector is 69:31.And the number of women is set to rise. So sitagita.com is a platform that women can use to express their concerns.

Answer the following questions and write answer in the answer sheet.

1. What main challenges do women working in the BPO sector face today?

2. Why do these problems arise?

3. What are companies looking for in women?

4. What awaits women from small towns and conservative background working in BPOs?

5. Find the word from the passage which means the same as ‘confusion’. ​

Answer 1

Answer:

1.Communication and self expression are the key challenges that women working in BPO sector face today.

2.These problems arise from lack of confidence

3.The companies are looking for women for their stability factor.

4.Industry is a complete cross cultural dipemma-a new work culture, pressure or deadlines and never experienced before graveyard shifts make woman's await.

5.Confusion-Puzzled or anything

About 5th question I am not sure sorry

Hope this help you