Question

1. Statement 1: New service era is characterized by the supremacy of service jobs, which
requires professional knowledge as well as new skills and qualifications, especially in the
extent of customer service.
Statement 2: The segmentation process should result in the decision about which and
how many segments the service company will target and selected segments
should be capable of description and large enough to make it worthwhile for the
company to invest external resources.

which one is correct or wrong?​

Answer 1

Explanation:

1) one is wrong and 2 one is correct thank u

Answer 2

Answer:

one is wrong 2nd one is correct