Question

1. The American Plan includes room tariff, breakfast and either lunch or dinner. True/False
Ans

2. Rotels are trains which have been converted into hotels. True/False
Ans.

3. FHRAI helps the Hospitality Industry to grow, prosper and keep in pace with the development in the International scenario. True /False
Ans.

4. Heritage hotels must provide car parking, garage, accommodation, rest facilities. True/ False
Ans.

5. Room sales accounts for more than 50% of total hotel sales. True/False
Ans.

6. A cooperative attitude is the essence of teamwork.True/False
Ans.

7. Always establish eye contact while speaking to the guest. True/False
Ans.

8. The Concierge looks after reservation of rooms. True/False
Ans.


9. House Count is the number of in-house guests at any given time. True/False
Ans.

10.Whenever speaking on the phone, you must do it with a smile. True? False
Ans.

11. Punctuality is not a necessary quality to have. True/False
Ans.

12. A motel is a hotel that provides gambling facilities. True/False
Ans.

13. Amenities Voucher is filled by Front Office for complimentary items. True/False
Ans.

14. ‘C’ Form must be filled for Indian nationals only. True/False
Ans.

15. Mail and messages are handled by the Guest Relations Executive. True/False
Ans.

Answer 1

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