Question

1) What is the technique for appropriate hold procedure?​

Answer 1

Answer:

Wait for a pause in the conversation. Never put someone on hold without announcing you'll be doing so. Ask her if you may put her on hold, rather than just telling her. Don't put a person on hold multiple times in one call.

Answer 2

Answer:

As the name suggests, holding is the act of delaying an aircraft from proceeding on course. Holding becomes necessary when there is a need to keep air traffic within specified airspace that is reasonably protected

Explanation:

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