Question

1. Which one of the following is not a programmed decision?
(A) Promotion decision
(B) Demotion decision
(C) Launching a new product
(D) Setting sales quota​

Answer 1

• Setting sales quota is not a programmed decision.
• Sales quota is the performance expectation which the sellers must achieve during a particular period of time to on the target incentive pay.
• The other factors mentioned over here like promotion decision, demotion decision and launching a new product requires careful programming and analysis.
• Promotion means giving a higher authority or responsibility to an individual while demotion means taking away of some of the important task which was initially done by an individual. These decisions are very important for the working of the business and it is take in after carefully screening the employees.
• Launching of a new product requires market research and analysis and thus is a program decision.

Answer 2

c

Launching a new product is something that only happens once in awhile where as sales quota demotion and promotion are set standard decisions already in place for a set result or due to specific reasons.