1. Write a letter of complaint in about 100-150 words to the
purchase manager of an electronic manufacturing company regarding the defects in air conditioner you have purchased recently . you are Rakesh /Ragini of C-323,lajpat nagar,New delhi.
Answers
Answer
To the
Purchasing manager,
xxx company,
lajpat nagar,New delhi.
Date -
Subject --- Complaining about defect in the AC.
Dear Sir/Madam
I am writing to express my disatisfaction with one new air conditioner that I bought two weeks ago in your shop. After purchasing the new Blue Star Split AC at your shop, it was sent to my house two days later. At the moment that I received it, the technician sent by you helped me to connect it properly, and apparently it was working well. But, after two weeks it made a loud noise during the night and completely stopped working from there on.
Next day I called your shop and explaied the situation described above. I was told that a technician was going to be sent in order to check the AC as soon as posible. However nobody has been sent so far and all that was five days ago.
I was checking my purchase warranty and according to the policies of your shop,I have the right of a full refund if the AC fails during the first two months. Therefore to resolve this problem I would appreciate to receive a full refund for my purchasing. Otherwise I will take legal actions about this situation.
Yours faithfully
Rakesh /Ragini