Question

1. You are a business manager with the ITC group of hotels. You receive a
customer satisfaction report on your international hotels from the research
agency to which you had outsourced the work. What or how will you evaluate the
quality of work done in the study?​

Answer 1

Answer:

INTRODUCTION“We don't want satisfied customers…We want ... Industries Where ITC Limited Competes Tobacco Product ... ITC Limited launched its Bibliography and ..

Answer 2

As a business owner, one of the main functions is to maintain a healthy relationship with its beneficiaries. It should acknowledge and understand the review shared by the company.

• It should praise the management for the good points shared by the customers.

• As business owners, we should understand the problems from both sides and analyze the situation.

• Giving proper and trying something new according to the feedback of the customer.

• Evaluating the new change in the short term and implementing it if it’s beneficial.