Question

1.You are Mr. Chopra and you recently bought a

car from Smart Automotive Company. Write an

email to Mr. Ahmed, the manager of Smart

Automotive Company, explaining the poor

quality of vehicle service offered to you in the

city. pls do not spam non meaning full answer​

Answer 1

Answer:

 manager@smartautomotivecompany

Subject: Poor consumer service

Dear Mr Ahmed

I recently bought Fiat Palio from “Sridhar Fiat showroom” in Nagole. Recently I faced a small problem with car AC and bought the car for maintenance. But to my utter surprise, the showroom staff told me that service is not available in their showroom and they asked me to take the car to a nearby service centre. I found that there are very few service centres available compared to sales showrooms, and there are many complaints regarding this. This, in turn, is causing many pending problems and increased maintenance cost, time and delivery time. I would like to suggest that if more service centres are opened in the city, customer satisfaction also goes up which finally converts into more sales.

Thanks and Regards

Chopra