1. You are Ritu/ Ritesh of 56, Indrapuram, Bangalore. You bought a new “VIP” Washing Machine from Manohar Rama Electronic, Commercial Street, Bangalore last week. Now you find that the machine makes unbearable noise and tears delicate fabric. Write a letter to the dealer in about 120 words, complaining about the same and also request him for a replacement of the same.
Answers
Answer:
56- Indrapuram
Bangalore
5th January 2008
M/s.Rama Electronics
Commercial Street
Bangalore
Sub:Complaining about the Washing Machine.
Sir
I am sorry to inform you that the Washing Machinewhich I bought from your shop against cash memo No.200 dated 7thDecember with two year guarantee stopped working well after ten days. Now the machinemakes an unbearable noise and the motor tears delicate fabrics.
All these are causing great inconvenience and I feel cheated. I, therefore, request you to remove the fault if it is minor or replace it for a new one as per the conditions of guarantee certificate. Your quick action will be highly appreciated.
Thanking you
Yours faithfully
Ritu
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Answer:
56,Indrapuram,
Bangalore
12 July 20XX
Rama Electronic ,
Commercial Street,
Bangalore
Subject : Complaint about the washing machine
Respected sir,
I am Ritu of Indrapuram,Bangalore, I brought a VIP washing machine from your company, a week ago. It was working very well but now it is making unbearable noises and also it tears delicate fabrics,which is not good for your company's reputation. I don't except this from your company. I heard that your company's appliances are very well.
Now I want you to send your mechanic to rectify the fault or to replace it with a new one, otherwise I will never buy anything from your company.
Thanking you
Yours faithfully
Ritu
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