Question

1. You suggested the customer to reset
the modem. How would you ask if the
step is done?
*​

Answer 1

Answer:

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Explanation:

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Answer 2

You suggested the customer to reset the modem. you ask if the step is done

1. Remove the modem's power and Ethernet wires.
2. Wait two to three minutes for the modem to completely shut off.
3. Reconnect the modem's Ethernet and power connections.
4. Check to see if the internet is functioning properly when the Internet light turns solid.

• There are issues with your cable modem, which is why you have to reset it repeatedly. Long-running connections that deliver data to the modem use up memory, which causes the modem to have errors and slow down. Additionally, its operating system can stall, necessitating frequent resets.
• By unplugging your modem, you can turn it off and let its systems restart. By pressing the reset button, the device goes back to its default settings, erasing the unique coding we entered to make your modem compatible with our network.
• Your modem's factory default settings are restored when you reset it. Additionally, it will remove any customised settings you may have made changes to, such as DNS, a unique password, WiFi settings, routing, and DHCP settings.

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