12 The process of comparing actual performance with standards and taking necessary
corrective action is called
(A) Controlling
(B) Communicating
(C) Co-operating
(D) Co-ordinating
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Answer:
controlling.
The steps are given in explanation.
Explanation:
The basic control process includes the following steps: Setting performance standards: Managers must translate plans into performance standards. ...Comparing actual performance with standards or goals: Accept or reject the product or outcome. Analyzing deviations: Managers must determine why standards were not met.
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