13. Raghav started a take away eating joint in a nearby market. His business was doing welt
He ensured that the food was properly cooked, a standard taste was maintained, packing
of food was done effectively and the orders were executed on time. But unfortunately, he
met with an accident and was advised three months bed rest. In his absence, his cousin
Rohit took charge of his business. When he resumed his work after three months, he
realised that his clientele had dropped. The people were not happy with the services as
the quality of food had deteriorated and the delivery time for orders had increased
considerably. All this was happening because most of his previous staff had left as Rohit
used to adopt a very strict and authoritative approach towards them
In context of the above case:
A А.
Explain briefly any two points to highlight the importance of the controlling function.
Name and explain the style of leadership adopted by Rohit (4)
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what's up with you guys doing anything
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