16. Anita opened her own travel agency, sometime back. She assigned work to her three employees in the following manner 'Shreya, you are incharge of air plane, train and bus reservations, Ankit, you will take care of accommodation booking. 'Sahil, you will keep track of online queries and credit card payments. I want regular reports from the three of you. Identify the concept of management discussed above. i) Decentralisation 00) Centralisation (h) Delegation th) Organisation structure.
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The concept being used in the statement is decentralization.
- Decentralization is the function of an organization where the workload is being divided among all employers at different levels.
- The power is not been held only at the top position but there is a sequence or chain of command being followed all through the organizational structure.
- This helps in getting the work done at a faster rate and this way, the right person is being allotted at the right job.
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