Question

17. Business Process
Management (BPM) can be
defined as.
a. Creating, managing, storing and
O
exchanging information.
O
b. Business by improving the quality
of service.
O
c. Performing business operations
through an outside service provider.
d. To study, Identify, change and
monitor business processes.​

Answer 1

Explanation:

17. Business Process

Management (BPM) can be

defined as.

a. Creating, managing, storing and

O

exchanging information.

O

b. Business by improving the quality

of service.

O

c. Performing business operations

through an outside service provider.

d. To study, Identify, change and

monitor business processes.

Answer 2

Answer:

A Full Overview of Business Process Management (BPM)

Published On February 3, 2021 • BPM

Managing business processes is a huge challenge in most organizations. Many business owners assume that it is a huge expense or that it is only worth it for massive processes. However, BPM is important no matter what size your business is. Here’s a definitive guide to managing your business processes with the help of automation.

What is business process management (BPM)?

Business process management is an organizational discipline where a company takes a step back and looks at all of these processes in total and individually. It analyzes the current state and identifies areas of improvement to create a more efficient and effective organization.

Business process management (BPM) is how a company creates, edits, and analyzes the predictable processes that make up the core of its business.

Each department in a company is responsible for taking some raw material or data and transforming it into something else. There may be a dozen or more core processes that each department handles.

Business Process Management Definition

Is BPM like task or project management?

Business process management is neither task management (which focuses on individual tasks) nor project management (which handles one-time or unpredictable flows).

Task management is about handling or organizing a set of activities that arise out of a project. These projects are often one-time and non-repeatable. When these projects are well-organized like in construction work, a project management software like ‘Microsoft Project’ is used. Trello, Asana, or Kissflow Project are good tools for managing tasks in ad-hoc projects.

Why does business process management matter?

When left unorganized and unsystematized, poor business processes can lead to mayhem. At the individual level, people only see one part of a process, and very few can scan out and see the full effects of a process, where it starts and ends, the key data needed, and where potential bottlenecks and inefficiencies lie.

Unmanaged, chaotic processes hurt business and lead to one or more of these scenarios:

Steps of a BPM lifecycle

Business Process Management (BPM) Life Cycle

• Step 1: Design

Most processes include a form to collect data and a workflow to process it. Build your form and identify who will own each task in the workflow.

• Step 2: Model

Represent the process in a visual layout. Fix details like deadlines and conditions to give a clear idea of the sequence of events, and the flow of data through the process. Here are the detailed instructions for BPM modeling.

• Step 3: Execute

Execute the process by testing it live with a small group first and then open it up to all users. Make sure you restrict access to sensitive information.

• Step 4: Monitor

Keep an eye on the process as it runs through the workflow. Use the right metrics to identify progress, measure efficiency, and locate bottlenecks. Here is a more detailed article about this step.

• Step 5: Optimize

As you analyze, notice any changes that need to be done to your form or workflow to make them more efficient. Consider business process improvement steps.

What are the various types of business process management?

BPM systems can be categorized based on the purpose they serve. Here are the three types of business process management:

What are the benefits of incorporating business process management?

Here are some of the primary benefits of using BPM in your business: