19. IT- enabled services are also known as a)Web- enabled services b)Remote services c) Teleworking d)All of these
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D ....................
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IT-enabled services are also known as all of these. (Option d)
- Information technology-enabled services are the services provided by companies using the technology to connect with their customers.
- Such services include providing c-ustomer care or query related facilities.
- These are also referred to as enabled by the web, remote or teleworking and are usually outsourced from outside the business.
- It aims at enhancing efficiency and performance by using IT in operations.
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