Question

2. To what extent were the changes undertaken by Xerox after 1980 the result of functions working together to achieve a common goal?

Answer 1

Answer:

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Explanation:

Xerox underwent series of improvement after its 1980 downfall. First, Xerox had changed its waste management by decreasing the number of defective products and services, thus promotes efficiency. To cope with the increasing reject rate products, Xerox consolidated its worldwide supply base which helped the company simplified the purchasing process, achieved economies of scale in production in which savings could be passed on to Xerox in the form of lower prices and improved its suppliers relationship by eliminating them. Second, Xerox developed its employees’ knowledge and skills through the various leadership training programs. The company utilized the learning effect and/or domino effect approach as the organization trained its personnel from the top-management level down to factory floor and cascaded throughout the organization worldwide.