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We complain if the service does not improve,
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Explanation:
Rule 1: Know what you want to achieve. ...
Rule 2: Threaten the company's reputation. ...
Rule 3: Aim high and get personal. ...
Rule 4: Write or go in person, don't phone. ...
Rule 5: Use social media, especially if you don't get an immediate response. ...
Rule 6: Expect the unexpected. .
Start politely. Starting a complaint with “I'm sorry to bother you” or “Excuse me, I wonder if you can help me” puts the listener at ease. ...
Make your request into a question. ...
Explain the problem. ...
Don't blame the person you are dealing with. ...
Show the you are in the know.
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