2 what is attitude? what role does it play in communication?
Answers
An attitude is the tendency to respond negatively or positively towards a certain idea, object, person or situation.
The role of attitude in communication is very vast.
Two people communicating with each other carry a certain attitude- may be positive, negative or neutral which affects the outcome and their long- term relationships.
An action of an individual whether positive or negative is considered as the attitude of that person. It is a response of a person towards any situation, condition, object, and a person.
An attitude plays a big role in communication. A positive attitude of a person leads to good and positive communication whereas a negative one hostile the environment through its negative attitude.
Positive communication can be a reason of the long-term relationship, whereas a person with a negative attitude spoils every relation with his bad communication power.