2.what the processes at manufacturing firms really processes that involve considerable customer contact? Can customer contact be high, even if the process only has internal customers?
Answers
Answered by
0
Explanation:
Manufacturing firms incorporate some service processes that require customer contact. Some of the service pr
plz make me brainlist ocess involving customer contact is given below:
• Delivery of products to the customers involves a direct contact of the salesperson with the customer.
• Payment process
• After-sales services
• Customer complaints and feedback
• Enquiry of customers regarding product and its features.
Similar questions