2. Write a note on the theme of the story 'Quality'.
Answers
Answer:
In an information technology product or service, quality is sometimes defined as "meeting the requirements of the customer." The term quality assurance describes any systematic process for ensuring quality during the successive steps in developing a product or service.
Explanation:
The purpose of QMS is to develop and maintain an organizational system which provides quality assurance and audit through every area of an organization while optimizing the process of production. These processes benefit an organization and lead to customer satisfaction.
Quality is critical to satisfying your customers and retaining their loyalty so they continue to buy from you in the future. Quality products make an important contribution to long-term revenue and profitability. They also enable you to charge and maintain higher prices.