2. You bought some goods from M/s scientific goods emporium and found them in broken condition. Write a letter to them asking to replace the goods immediately.
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Write a letter to the Manager, Bat and Ball Enterprises, asking him to replace the defective items. This is to inform you that I had placed an order for the following sports items from your shop. However, when I opened the carton, I was disappointed to see that some sports goods were defective.
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