Question

21
Read the following conversation between the receptionist of a hotel and a regular
supplier of breakfast to the hotel
(R)
Good morning. This is Hotel Sheetal. Am I talking to Mr. Gaurav
Gupta ?
Good morning. You're right. What can I do?
Mr. Gupta
Mr. Gaurav, it is strange that the supply of the packed breakfast
for the passengers of flight Al 707 staying with us has not reached
as yet. Your staff seems to have missed us.
Gaurav
I'm sorry for this lapse. I'll enquire and inform you without any
further loss of time.
We sincerely regret the lapse.
Receptionist It a alright but the passengers are getting impatient. Please expedite
the supply and mind for future. Our reputation is at stake.
What quality of a receptionist are evident from this conversation ?
(1) Why was the receptionist feeling concerned about the delay in supply?
(ii) Me Gaurav's response is full of courtesy. Pick up the lines and quote.
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Answer 1

Answer:

I think it is there in the Google search in the Google