Question

21. Which type of letter is a complaint letter?
(A) informal letter
e) friendly letter
(C) formal letter
(D) both a and b
22. Mass Communication means communication with
(A) masses
(B) business
(C) formal
(D) musical
23. “The president addressing the nation.” is an example of
(A) formal
(P) Mass Communication
(C) informal
(D) business​

Answer 1

Answer:

21.(c) is correct

22.(a) is correct

23.(b)

Explanation:

21.Bcoz a complaint is done to a company or a market or something like that so, you speak with them formally

22.Mass communication is the process of imparting and exchanging information through mass media to large segments of the population. It is usually understood for relating to various forms of media, as these technologies are used for the dissemination of information, of which journalism and advertising are part.

23.A president will speak to media which is known as mass communication

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Answer 2

Explanation:

21. c) formal letter

22. a) masses