Question

23. Danush visited a new restaurant 'Darbaar' with his parents. They all liked the food served in the
restaurant. After a week Danush took his friends to ‘Darbaar' and placed an order for the same dishes
that he had liked during his previous visit. But to his surprise, he found that the taste of the food was not
as good as it was during his previous visit. As a result, he felt very disappointed.
(a) Identify the feature of services being discussed above.
(b) Explain briefly three other features of services.
(3)

Answer 1

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