23) Sandhya is a successful manager at Manisons Enterprises, She has a team of twee perde
working under her. She enourages them to set their own objectives and be detons. She
respects their opinions and supports them, so that they can perform their duties and accomplish
organizational objectives. To manage and everdse effective control the ves forces within the
group. As an intelligent manager, at times, she also makes use of positive speas of informal
communication. This way, she is able to unify diverse interests and ensure that targets are net
There are many theories and styles of influending people's behahour. Idently the style
used by Sandhya which is based on the ue of authority,
b. State two positive aspects of the communication discussed above, which Sandha is using a
an intelligent manager,
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