24. M/s Beta Ltd. deals in consumer goods. It employs 100 workers and 10 operative
managers who give guidance and support to the workers while operating the machinery.
The company has a policy of granting leave as per the requirement of the workers. Workers
are generally granted leave on festivals and special occasions. Recently on Puja festival, it
received a big order. Workers are keen to take Puja holidays while management is pressing
hard for overtime. This matter was placed before the Personnel Manager who called the
meeting of operative managers and workers to inform them about the changes in the
incentive plan which states payment of double wages for working overtime and triple
wages for working on holidays. Workers without any pressure voluntarily took limited
holidays and were able to increase their earning by working overtime and on holidays.
During Board of Directors meeting, Personnel Manager was asked to update the
management for achieving higher output, meeting timely supplies without any
confrontation with workers. Personnel Manager replied, "I just used a carrot with no sticks
approach".
By quoting the lines from above paragraph state any two elements of directing.
(3 Points)
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