27. Alka is working in the Accounts Department of ‘Modern Locks Ltd’. Her mother is not
well and to attend to her she wanted to take leave for one week. For this, she went to
the Senior Accountant, Manoj and discussed her problem. At that time Manoj was
simultaneously checking the Balance Sheet of the company. Since his mind was
preoccupied in some work, he did not listen to Alka attentively and could not understand
her problem. Alka was quite disappointed with the behaviour of Manoj.
(a) Identify the type of communication barrier discussed above.
(b) Also explain any three barriers of the same type.
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Answer:
Also explain any three barriers of the same type.
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The Barrier to Communication which is being talked above is Psychological barriers
Explanation:
a) The type of communication barrier referred above is Psychological barrier.
In this Barrier the main components are Psychological factor and Emotional factor.
Some of these barriers are:
- Lack of attention
- Premature evaluation
- Poor retention
- Distrust
b) 1.Lack of Attention :- Like in the above case the speaker is speaking an the Listener is not attentive.
2.Premature Evaluation :- Evaluating the meaning of the statement stated by the speaker before hand.
3.Poor retention :- Retention means storing something and as we all know this is the biggest type of barrier as humans cannot store or remember each and everything which lacks in hinderance in communication.
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