3.
QUESTIONS:
1. What is upward communication? Discuss its advantages
and disadvantages.
2. What is downward communication? Discuss its
advantages and disadvantages.
What is lateral communication? Discuss its advantages
and disadvantages.
What is diagonal communication? Discuss its
advantages and disadvantages.
You will learn about the classification of communication
based on expression in the next section in details.
4.
THEORY OF COMMUNICATION
Answers
Answer:
1 Upward communication keeps managers aware of how employees feel about their jobs, policies and procedures, and the business in general. It consists of methods like Feedback from employees, helps in bringing Mutual Trust and helps the organization to determine, implement or decide upon new policies.
2 Advantages of downward communication include organizational discipline, some efficiencies, goal explanation and ease of delegation. Disadvantages include message distortion, slow feedback, interpretative problems, lower morale and the fact that it's not motivating.
3 Some advantages of horizontal communication include increased cooperation and efficiencies between people and units across an organization. It also helps with teamwork, morale and job satisfaction.
Communication theory is a field of information theory and mathematics that studies the technical process of information, as well as a field of psychology, sociology, semiotics and anthropology studying interpersonal communication and intrapersonal communication.
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Explanation:
Upward communication is porticipative because it encourages lower-level employes to voice thier opinions .
advantages of upward communication are
1, provide feedback to downward communication
2. Reporting an ongoing jod seeking intervention if necessary
3. Suggestions for improvement taking into consideration the conditions of subordinates