3. Who is a shopkeeper? What are his funtions?
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A shopkeeper is a retail merchant or tradesman; one who owns or operates a small store or shop. Generally, shop employees are not shopkeepers, but are often incorrectly referred to as such.
A shopkeeper may serve clients at a counter and carry out other duties such as taking customer payments, giving change, helping customers, and wrapping gifts and purchases.
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Shopkeepers own, run and manage one or more independent shops, stores or retail outlets. This is a hands-on role. Shopkeepers are involved in every aspect of the business, from ordering stock and merchandising, through to serving customers and balancing the books.
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