3. Write a letter to the manager of the showroom from where you have recently purchased an LED TV, complaining that it is not functioning properly Give details of the model of the TV and your purchase date. Also ask for its replacement.
Answers
Answer:
B-6,339
Nee colony
Kanpur
14th january 2019
The Sales Manager
Khurana Electronics
Adarsh Nagar
Kanpur
Subject:complaint about defective LED.
Sir
This is hereby to bring your kind notice that last month,I bought a samsung LED,32" from your shop for Rs30,000 via cash memo no.2365 dated 12 december 2018. At the time of purchase, you assured me about its good quality nd service.
It gave good service but only for some days.Now it has started creating problems. The screen gets bluered nd lines appear every now nd then. It makes a strange sound when it is started. HD function is also not responding. Sometimes,it gets switched off automatically.
It seems that the set has some technical defect. The LED has 2 years warranty. So,it is requested to you to get the defect rectified or replace the LED,if needed, under the terms nf conditions of warranty.
Thanking you
Yours faithfully
Explanation:
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Answer:
3A Park Road
Kolkata 700018
27 November 2022
The Manager
Electronics World
Kolkata
Sir/ Ma'am
Sub: Complaint about non-functioning of television set
This is to bring to your attention that I had purchased a Sony Bravia 50 inch HD LED television set from your showroom on the 12th of October 2020. However for the past 1 month my HDMI port is non functional. I think it is defective.
The TV keeps going into sleep mode and it can be very annoying.
I purchased the television set on the 30th October 2022 and paid 65,000/-. I would like a replacement as it is well within the warranty time frame.
Will be waiting for a quick response.
Thank you
Yours Sincerely
Ankita Aggarwal
(Hope it is helpful!)