Question

3. Y
b. Oral communication is the most reliable form
of communication​

Answer 1

Answer:

Verbal Communication

Verbal communication (using words in communication) is further divided into oral and written communication.

Oral communication uses spoken words. Its advantage is that it is the most efficient way to pass on a message (but not necessarily the quickest); its disadvantage is that it cannot be edited and corrected. One more disadvantage if we talk about corporations is the lack of weight and official commitment potential that it has compared with recorded written communication. Written communication uses written words in the form of e-mails, signs, procedures, and so forth. In business environments, it is the most common form of communication. Even more so, oral communication is often transformed into a written form so as to be legitimate, such as meeting minutes, formalization of tasks, and reports. Written communication can be directed and general. Directed communication such as e-mails sent to a specific person or group has a much greater impact than, for instance, general e-mails sent to the entire organization or posters calling for, for example, security awareness. That does not mean that we will not use posters or mass e-mails, but those will certainly not be our only methods of communicating but rather reminders of messages that we have previously communicated directly.

We also use verbal communication both written and oral, in emergencies, to direct an evacuation, for example.