Question

34. a) Your parents have recently bought a refrigerator which is not properly working. The new
fridge worked two days well, but slowly developed a problem and stopped functioning. You want
it to be replaced by a new one. Make a complaint to the company about its condition.​

Answer 1

           LETTER OF COMPLAINT

It is a Formal Letter.

We should know the format of a complaint letter, before going to the answer directly.

$\red{\huge{\underline{\sf{Format-}}}}$

$\boxed{\begin{minipage}{5 cm} \bf Address of the sender \\ \\ \bf Date \\ \\ \bf Address of the receiver \\ \\ \bf Subject:- \\ \\ \bf Salutation, \\ \bf ......Content(Body)........\\ ........... \\ \\ \bf Complimentary close \\ \bf Signature of the sender\end{minipage}}$

$\pink{\huge{\underline{\sf{Answer-}}}}$

B Block 2/3

Gokuldham Society

Powder Gali

---------------

8 June 2020

---------------

Gada Electronics

Gandhi Street

Mumbai

---------------

Subject:- Complaint about the refrigerator.

---------------

SIr,

I am sorry to bring your notice to your product. Well, recently my parents a refrigerator which are not properly working. The new fridge worked two days well, but slowly developed a problem and stopped functioning. The product didn't make us feel good and it is not working as you said. We are facing a lot more problems without a refrigerator.  

So, we want to replace the refrigerator. So, kindly send some men to take this refrigerator and bring s new one. Please do it as quickly as possible.

---------------

Thanking You

Yours Truly

Minika

Answer 2

Question

Your parents have recently bought a refrigerator which is not properly working. The new  fridge worked two days well, but slowly developed a problem and stopped functioning. You want  it to be replaced by a new one. Make a complaint to the company about its condition.​

Solution

EA - 5,

Info-city area

Bhubaneswar

$\rule{90}2$

8th June, 2020

$\rule{90}2$

Cool Tech electronics

Shaheed Nagar

Bhubaneswar

$\rule{90}2$

Subject :- Letter of complaint.

$\rule{90}2$

Sir/Ma'am,

I am regretful to drag your attention towards the defects found in the new refrigerator that has recently been bought by my parents from your electronics shop this Friday.

The refrigerator worked very well for the first two days. But, from that time, its making trouble. It started malfunctioning. Its cooling capacity has reduced suddenly and is not enough for freezing. Food cant even be stored for more than 12 hours. As said by the salesman, the refrigerator doesn't satisfy its capability of performance.

Due to these troubles, we want to replace this refrigerator with a new one with better endurance and performance too. We don't expect any troubles with the new one. Kindly deliver the new one with care to the above mentioned address. We hope, this time we wont face any problems.

$\rule{90}2$

Thanking you

Yours truly

Swayamdeep

$\underline{\rule{150}2}$

Note :-

The rulers have been used in between the letter to specify gaps in between them.