35. Broad areas of sales training are:
(A) Company's knowledge
(B) Product knowledge and application
(C) Sales technique
(D) All of these
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prouduct knowledge and application
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Answer:
D. All of these
Explanation:
The purpose of a sales training programme is to impart training in the following
broad areas mentioned below:
• Company’s knowledge – nature of industry to which the organisation is
related. The organisational place in its industry and industrial practices
• Product knowledge and applications
• Sales techniques – the selling process, negotiation skills, sales presentation,
handling complaints, post sales follow-ups, etc.
• Reporting systems.
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