35. Croma is a world renowned retail chain store. The customers here are very much pleased with the products and services provided in the stores. The customer satisfaction and internal efficiency indicator of the organisation is rated best in the industry. However there have been a few steps taken by the organisation which provide the organisation this edge. The organisation has used a special type of software which integrates all the stores and brings uniformity in its billing and working pattern.Which principle of management is mentioned here?1.Harmony not discord
2.Science, not rule of thumb
3.Standardization
4.None of these
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Answer:
none of these
Explanation:
because it can't be
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