4) Personal Response :
Suggest four words of courtesy that we use in our daily life.
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Answer:
Say, “Yes sir,” “No sir,” or “Yes ma'am,” “No ma'am.” - Always say, “Please,” “May I,” “Thank You,” “You're Welcome,” “Excuse Me,” “Pardon Me.”
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Explanation:
“Right away” Using this phrase signals that the process of solving the customer query has been enacted. ...
“I'm currently” ...
“I can help you with that” ...
“I will” ...
“Please” ...
“You're welcome” ...
“Thank you” ...
“Sorry”
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