4) Spending an inadequate amount of time on customer complaints can cause a business to become
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answer any one of the following questions in about 120- 150 words. santosh had all the qualities of a good mountaineer. elaborate.
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An organization may become unpopular if it spends a lot of time responding to client complaints.
When complaints are resolved immediately, clients frequently become devoted clients and even brand evangelists. In fact, a Harvard Business Review study found that customers are likely to spend more money on subsequent transactions when a complaint is resolved in less than 5 minutes.
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